General Info

“Spending time on a river cruise with the Kawartha Voyageur family makes your vacation trip truly memorable. Good food, new friends, no stress, and beautiful scenery makes your experience with us easy to enjoy.” – Captain Marc

Parking

Parking charges are included in your fare – subject to the conditions of the parking lot owner. No trailers are allowed. No motor homes over 22 feet are allowed. Parking location for all Kawartha and Quinte cruises is in Peterborough. A parking registration card will be sent to you ahead of time or in the case of a last minute booking it will be provided when you arrive. Parking location for all Rideau cruises is in Kingston. At the end of your cruise, we will provide you with a parking pass which will cover the charges for the cruise period. Please note that you will be responsible for any overnight parking charges that you may incur prior to or after the cruise.

Clothing

Casual clothes should be chosen for the season.  Leave your dinner jacket and tie at home but bring a bathrobe…the showers are down the hall.

Luggage

If necessary, luggage may be stored for a few hours at the Holiday Inn in Peterborough and Kingston. Both locations are adjacent to our docks and parking.
On request, we provide free luggage transfer between our parking lot and the ship.

Housekeeping

During the cruise passengers care for their own cabin. Towels, bedding, liquid soap and shampoo are provided on board.

Personal Health

As indicated in our Terms and Conditions, it is very important that all passengers are in good health and do not present undue problems for crew or fellow passengers. Passage may be declined at any time before or during the cruise as per our Terms and Conditions.

Bar

Our small bar has a limited selection of the more popular alcoholic beverages at $3.75 per drink plus tax. All other beverages are free.

No Gratuities

Ontario Waterway Cruises has a No Tipping policy. We request that all passengers abide by this policy.

Smoking/Vaping

Smoking or Vaping is not permitted on board ship.

Cannabis Products

On our QUINTE cruise route, the ship crosses the border over into US waters. Transporting cannabis in the St. Lawrence Seaway or across the border in any form including any oils containing THC or CBD is a serious criminal offence subject to arrest and prosecution.  In this regard, such products are not permitted on board the ship during any QUINTE cruise.

Age Restriction

Children under 13 are not permitted.

Our Passengers

Almost all passengers range in age from fifty up with most in the late sixties to mid eighties. The ship is not licensed to carry children under 13. On rare occasions, a teenager accompanies a grandparent. Many passengers have traveled widely, and many are heritage buffs interested in these unique waterways so carefully preserved by Parks Canada.  Those who have participated in Road Scholar (Elderhostel) programs will enjoy a kindred personal growth adventure on the Kawartha Voyageur. Most passengers no longer want the rigors of the highway or of bus tours. Rather they enjoy walking on board to their cabin, stowing their luggage, and leaving the world behind for the duration of their cruise. In 2015, 83 percent of our passengers came from Ontario, 7 percent from across Canada and 10 percent from the USA (particularly the northeast).
Repeat and word of mouth business is in the eighty percent range with many returning to their “adopted” home year after year.

Border Crossing

When entering Canada or returning to the United States, US citizens will require a passport. Passengers from outside of Ontario should review their medical plan to determine if additional insurance is needed to cover medical expenses in the event of an emergency while you are in Ontario.